Let’s discuss your packaging project

The most useful first message explains what you are packing, the format you are considering and the conditions the finished package needs to meet. If a detail is not final, label it as an estimate.
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What to include in your first enquiry:
• The product and its intended use.
• The packaging format, opening method and any insert or fit requirement.
• Approximate dimensions, or a reference package if the dimensions are not fixed.
• Material, printing and finish preferences, including any surface or colour reference.
• An expected quantity range and delivery destination.
• Your target date and whether a physical sample is part of the review.
• Artwork, dielines or reference images only when you are authorised to share them.
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Questions to settle before a quote:
Separate fixed requirements from open decisions. Note which of these are already known:
• Does the package need to protect the product during a particular handling or distribution condition?
• Are the structure, dimensions, material and finish fixed, or are alternatives acceptable?
• Will colour be judged from a screen, a physical reference or an identified colour standard?
• Is the quantity a single run, a range or a forecast that may change?
• Which destination and packing details should be considered when the project is reviewed?
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What a project brief can clarify:
A clear brief gives the project team a basis for discussing structure, fit and opening method; material and surface-finish options; artwork, printing and colour requirements; packing, handling and destination conditions; and the questions that still need a project-specific answer.
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Price, material availability, sample method, testing, quantity and delivery terms are project-specific. Treat them as confirmed only when the written project response states them for the relevant brief.
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Before you send files:
Share only files and information that you are authorised to share. Remove unrelated personal, financial or sensitive information from a brief. Do not send payment-card data, passwords or identity documents through a packaging enquiry. If a file contains a confidential assumption, label it clearly so the project discussion starts with the right context.
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Contact details:
Use the current address, telephone and email details shown on this page. If you are unsure whether a requirement is final, say so in the enquiry rather than filling the gap with an assumption.